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Remote access to Portal and on your phone

Updated

Turn on remote access to see revenue, the shop floor and chat with clients from your phone anywhere, and install GCafe Portal like an app.

Once on, Portal gets its own Internet link plus a QR code to open it quickly on a phone.

Before you start

  • GCafe Billing on the server has a CafeID.
  • You are signed in as a Manager — only Managers can turn remote access on or off.

Turn on remote access

Settings page: Open remote access over the Internet switch and the sign-in note

  1. Click Cài đặt, turn on Mở quyền truy cập từ xa qua Internet.
  2. Click Lưu (Save).

Result: Portal shows the shop link and a QR code. Scan it with your phone.

Signing in remotely

The link always asks for a GCafe+ Server account. Managers are always allowed; staff need the Đăng nhập Portal từ xa right — see Staff and permissions.

Install Portal on your phone

  1. Open the link (or scan the QR) in the phone browser.
  2. Sign in with your GCafe+ Server account.
  3. iPhone (Safari): Share › Add to Home Screen. Android (Chrome): menu ⋮ › Add to Home screen / Install app.

The Hướng dẫn cài App and Giao diện Mobile App tabs on the right of Settings have demo videos.

⚠️ Note: Anyone with the link and an account can see the shop’s figures. Use strong GCafe+ Server passwords, grant remote rights only to those who need them, and turn remote access off when not used.

Common errors

Message / symptom

Cause

What to do

Cannot turn on remote access

Signed in as staff, or the server has no CafeID.

Sign in as Manager; verify the CafeID.

Staff cannot sign in remotely

Missing the Remote Portal sign-in right.

A Manager ticks it in Setup › Permissions.

The link does not open

Server off or offline, or Portal not running.

Check the server and network; reopen Portal.

Chức năng này không cho phép chỉnh sửa từ xa

Settings opened over remote access.

Change settings on the server itself.

See also